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Email to... (task, comment, topic, etc.)

With the email function in..., you can unlock your email inbox and organize yourself at the same time.

Yann Stehle
Written by Yann StehleLast update 18 days ago

Email function to... (task, comment, topic, etc.)

We've listed the email features for... above so you can directly access the features you're looking for:

Email to task

Turn an email into a task for yourself that is automatically delegated to a colleague or automatically shared in a workspace (such as selling tickets)

Email about comments

You can comment on a task by sending an email.

Email to topic

Turn an email into the topic of your meeting

I can't send my email to... (task, comment, topic, etc.)

There are several explanations for this problem:

  • Email alias: Are you using an alias to send your emails? WEDO first checks whether the sender of the email is known. If you send an email to WEDO from an alias info@, project@, request@, etc., that address is not recognized and WEDO does not convert the email. Only emails sent from your specific email address are converted. Please check the sender's email address in your inbox and add aliases to the list of authorized emails, or have an administrator on your network add them.

  • Virus protection: An antivirus program can scan attached files and prevent tasks from being created if they contain suspicious items.

  • Images in text: Images in the body of the email (and not as an attachment) can be a problem. Try downloading and attaching it as an attachment.

  • CC or BCC: WEDO may encounter difficulties when managing emails with recipients in CC or BCC. Make sure there aren't any.

  • DKIM signature: If the above points match, try disabling DKIM signing in admin settings.

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