FAQ❔

How to subscribe to WEDO?

Are you coming to the end of your trial period? Find out how to subscribe to the WEDO collaborative platform.

Written by Chris Rohrbach
Updated over a week ago

Is WEDO available in other languages?

You can change the language of the WEDO interface. The tool is available in English, French and German.

Written by Chris Rohrbach
Updated over a week ago

Calendar sync: what is synchronized?

Find out what changes are reflected in your calendar once it is synchronized with WEDO.

Written by Chris Rohrbach
Updated over a week ago

I forgot my password, how can I access WEDO?

Lost your password? Reset it or contact one of your network administrators.

Written by Chris Rohrbach
Updated over a week ago

How do I carry out the "Organize > ..." step in WEDO's integrated training?

The integrated training is located in the WEDO footer. Learn how to organize your tasks with just a few clicks.

Written by Chris Rohrbach
Updated over a week ago

How do I integrate a shortcut to WEDO on my desktop?

To facilitate access to your WEDO network, it is possible to create a shortcut on your desktop.

Written by Chris Rohrbach
Updated over a week ago

How to disable desktop notifications?

You no longer wish to receive WEDO notifications on your desktop? This article will explain how to disable them.

Written by Chris Rohrbach
Updated over a week ago

Which browser extensions are not compatible with WEDO?

Learn how to disable extensions that are incompatible with WEDO and cause bugs.

Written by Chris Rohrbach
Updated over a week ago

The button to access customer support does not appear at the bottom right of the screen, what can I do?

If you use Firefox to access WEDO, protection settings may block the media bubble.

Written by Chris Rohrbach
Updated over a week ago

How to hide the integrated training in the footer?

You can hide the progress of the training integrated in the footer of the WEDO platform.

Written by Chris Rohrbach
Updated over a week ago

How to recover a deleted Topic?

View the meeting history to access the texts of the deleted Topic.

Written by Chris Rohrbach
Updated over a week ago

How to change the date of a meeting?

Learn how to change the date of a scheduled meeting.

Written by Chris Rohrbach
Updated over a week ago

What is the difference between a Section and a Topic?

Create sections and topics to organize your meeting agenda.

Written by Chris Rohrbach
Updated over a week ago

How do I import agenda items from my previous meeting?

Discover how agenda items may be imported from your previous meeting.

Written by Antoine Sudan
Updated over a week ago

How can I view the meeting minutes of a meeting I attended?

Find all the meetings you attended in your personal space.

Written by Chris Rohrbach
Updated over a week ago

Is it possible to assign a task to several people?

The watcher system reinforces the collaborative aspect of performing a task.

Written by Chris Rohrbach
Updated over a week ago

What is the difference between the planned date and the due date?

Find out how to plan your tasks as efficiently as possible using the planned date and due date.

Written by Chris Rohrbach
Updated over a week ago

I finished a task by mistake, what can I do?

You can reset a task that was completed by mistake with just a few clicks.

Written by Chris Rohrbach
Updated over a week ago

How do I view the tasks I have delegated?

From your personal space you can view all the tasks you have delegated.

Written by Chris Rohrbach
Updated over a week ago

I deleted a task by mistake, what should I do?

You can restore a mistakenly deleted task with just a few clicks.

Written by Chris Rohrbach
Updated over a week ago

How to manage access to workspaces linked to a team?

Learn about privacy and accessibility rules when a workspace is linked to a team.

Written by Chris Rohrbach
Updated over a week ago

Who moderates the workspaces?

Via the management of the members of the space, visualize who the moderators are.

Written by Chris Rohrbach
Updated over a week ago

What does the heart-shaped icon next to the workspace name represent?

The heart icon represents favorite workspaces.

Written by Chris Rohrbach
Updated over a week ago

What is the difference between a workspace moderator and a network administrator?

Network administrator and workspaces moderator are two distinct roles in WEDO.

Written by Chris Rohrbach
Updated over a week ago

What are the rights of an external user in a workspace?

Add external users to your network and collaborate with them easily

Written by Chris Rohrbach
Updated over a week ago

How do I collaborate with someone outside my company?

You can easily invite your partners, subcontractors or any other external person to collaborate.

Written by Chris Rohrbach
Updated over a week ago

I'm a network administrator and one of the users can't reset his password, how can I do it?

As an administrator, you can invite a user to reset their password.

Written by Chris Rohrbach
Updated over a week ago

Who is the administrator of my network?

Via the Users page, view the administrators of your network.

Written by Chris Rohrbach
Updated over a week ago