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FAQ❔
Frequently asked questions about using WEDO.
How do I create a WEDO shortcut?Find out how to create a shortcut for quick access to WEDO from your smartphone, tablet, Mac or PC.
How to subscribe to WEDO?Are you coming to the end of your trial period? Find out how to subscribe to the WEDO collaborative platform.
Is WEDO available in other languages?You can change the language of the WEDO interface. The tool is available in English, French and German.
Calendar sync: what is synchronized?Find out what changes are reflected in your calendar once it is synchronized with WEDO.
I forgot my password. How can I access WEDO?Lost your password? Reset it or contact one of your network administrators.
How do I carry out the "Organize > ..." step in WEDO's integrated training?The integrated training is located in the WEDO footer. Learn how to organize your tasks with just a few clicks.
How do I integrate a shortcut to WEDO on my desktop?To facilitate access to your WEDO network, it is possible to create a shortcut on your desktop.
How to disable desktop notifications?You no longer wish to receive WEDO notifications on your desktop? This article will explain how to disable them.
Which browser extensions are not compatible with WEDO?Learn how to disable extensions that are incompatible with WEDO and cause bugs.
The button to access customer support does not appear at the bottom right of the screen, what can I do?If you use Firefox to access WEDO, protection settings may block the media bubble.
How to hide the integrated training in the footer?You can hide the progress of the training integrated in the footer of the WEDO platform.
What is the WEDO Lab?Discover the new features in beta mode, which you can activate via the LAB.
How to recover a deleted Topic?View the meeting history to access the texts of the deleted Topic.
How to change the date of a meeting?Learn how to change the date of a scheduled meeting.
What is the difference between a Section and a Topic?Create sections and topics to organize your meeting agenda.
How do I import agenda items from my previous meeting?Discover how agenda items may be imported from your previous meeting.
How can I view the meeting minutes of a meeting I attended?Find all the meetings you attended in your personal space.
Is it possible to assign a task to several people?The watcher system reinforces the collaborative aspect of performing a task.
What is the difference between the planned date and the due date?Find out how to plan your tasks as efficiently as possible using the planned date and due date.
I finished a task by mistake, what can I do?You can reset a task that was completed by mistake with just a few clicks.
How do I view the tasks I have delegated?From your personal space you can view all the tasks you have delegated.
I deleted a task by mistake, what should I do?You can restore a mistakenly deleted task with just a few clicks.
How to manage access to workspaces linked to a team?Learn about privacy and accessibility rules when a workspace is linked to a team.
Who moderates the workspaces?Via the management of the members of the space, visualize who the moderators are.
What does the heart-shaped icon next to the workspace name represent?The heart icon represents favorite workspaces.
What is the difference between a workspace moderator and a network administrator?Network administrator and workspaces moderator are two distinct roles in WEDO.
What are the rights of an external user in a workspace?Add external users to your network and collaborate with them easily
How do I collaborate with someone outside my company?You can easily invite your partners, subcontractors or any other external person to collaborate.